Overdue Calibration Finder
Findings · finding 10 of 12

Lost, quarantined or out of service but marked for product acceptance, or lost with no impact assessment

An instrument that is not in service should not be accepting product, and one that is lost cannot be checked again: the standards ask whether its earlier results remain valid, and for nonconforming output to be controlled.

When the finder raises it

Fires when the status reads lost, quarantined, out of service or retired and the register marks the instrument for product acceptance, or when a lost instrument has no impact assessment recorded.

A question for the quality manager

Is the acceptance mark on the register wrong, or was it used? For a lost instrument, what did it measure since its last calibration?

Clauses behind it

6 across the standards
StandardClauseApplies to
ISO 9001ISO 9001 7.1.5 Monitoring and measuring resourcesa manufacturer holding ISO 9001 certification
ISO 9001ISO 9001 8.7 Control of nonconforming outputsa manufacturer holding ISO 9001 certification
IATF 16949IATF 16949 8.7.1.3 Control of suspect productan automotive supplier holding IATF 16949 certification
AS9100DAS9100D 8.7 Control of nonconforming outputsan aerospace supplier holding AS9100 certification
ISO 13485ISO 13485 8.3.1 Control of nonconforming product: generala medical device maker holding ISO 13485 certification
ISO/IEC 17025ISO/IEC 17025 6.4 Equipmenta testing or calibration laboratory accredited to ISO/IEC 17025
ISO 9001 7.1.5Monitoring and measuring resources

Where monitoring or measurement is used to check that products and services conform, the organization identifies and provides the resources needed for results to be valid and reliable. It makes sure those resources suit the kind of monitoring and measurement done and are maintained so they stay fit for purpose, and it retains documented information as evidence that they are. Where traceability of measurement is required, or the organization judges it essential to confidence in the results, measuring equipment is: calibrated or verified, or both, at set intervals or before use, against standards traceable to international or national ones (and where none exist, the basis used is recorded); identified so its status is known; and protected from adjustment, damage or deterioration that would make its calibration status or later results invalid. If equipment proves unfit for its purpose, the organization judges whether earlier results remain valid and acts as needed.

What a certification body auditor asks to see: Register of monitoring and measuring equipment with calibration status; Calibration certificates traceable to national standards; Procedure for handling out-of-tolerance equipment and assessing previous results; Identification and safeguarding of equipment
Where registers usually fall short: Equipment used for acceptance not in the calibration register; Out-of-tolerance findings not followed by an assessment of prior results; Software used for measurement not validated
Source: ISO 9001:2015, quality management systems

On Solo, every instrument that raises this finding gets a block on the impact assessment worksheet: what the register said, the period in question with its dates, and blank fields for the lots or parts measured, the action taken (re-inspect, quarantine, notify the customer, accept with a written justification), who decided and when. The worksheet is your own record; the finder makes no judgement on any product.

See it on the specimenAll twelve findings